Varghese Baby
I'm
About
Experienced software implementation engineer with a proven track record in streamlining operations through expert configuration, comprehensive gap analysis, meticulous software testing, and successful product deployment. Proficient in SQL, Linux, Windows, HTML, TFS, Microsoft Office, Agile methodologies, ERP and CRM, with expertise in project management, technical support, and client relationship strengthening.
Software Implementation Engineer
Skilled in deploying, configuring, and integrating enterprise-level software across diverse environments. Adept at understanding business processes, customizing applications, and ensuring seamless end-to-end implementation. Known for delivering user-focused solutions, resolving post-deployment issues efficiently, and collaborating cross-functionally with development, QA, and support teams. Strong technical foundation in Java, Spring Boot, REST APIs, PostgreSQL, and front-end technologies, with hands-on experience in cloud deployment and containerization using Docker and Kubernetes.
Skills
Resume
Sumary
6+ years of industry experience related to Software Implementation. Worked closely with Software development team and implemented the changes and upgrades to Software’s as required by the specific type of Company or Industry. Excellent ability check the software for errors and build a comprehensive list of corrective actions. Communicate with the Software Development team to ensure the necessary corrective codes are implemented in the Software. Test the Software for optimum performance and error free end-user experience. Communicate with client, the details of the Software implementation process. Build a training presentation of the Software so that the Client or Company has clear knowledge of the capabilities of the Software. Provide in-person or on-line training as needed.
Education
Master of Computer Science
2008 - 2010
KGISL College of Art & Science, India
Bachelor of Computer Application
2005 - 2008
RVS College of Art & Science, India
Professional Experience
Software Implementation Engineer
2022 - 2023
Suntec Business Solutions, India & South Africa
- Provided seamless onsite and offsite implementation and support for Suntec's Company Software 2.4 Xelerate empowering FNB, Johannesburg, South Africa with training and onboarding instructions.
- Utilize agile software development procedures and practices, including daily stand-up meetings and test-driven development.
- A detailed implementation plan was provided for carrying out the implementation in various countries.
- Increased Transaction Per Second (TPS) performance from 150 TPS to 750 TPS resulting in faster real-time transaction performance and increased revenue generation.
Implementation Engineer
2021 - 2021
Schnell Energy Equipment, India
- Responsible for new Customer Connectivity and Readiness Assessments to determine the correct implementation path from supported technical orders data integration paths.
- Worked with cross-functional teams to ensure company targets are met.
- Provides Tier 1 implementation support. Collaborate with the internal IT technical team and exchange technical and data resolutions for new customer implementations.
- Created and maintained customer deployment and interaction reports.